About Us:
Established in 1978, Computer Keyes is a leader in Document Distribution software for IBM i. The company offers a 30 day free trial period on all of its software. This allows you to try out any of its complete packages before making any decisions. You may download the software and manuals directly from this website. Computer Keyes also provides free hot-line technical support while on annual maintenance.
You may call, e-mail, fax, or write for more information.
Guarantee
30 Day Free Trial Period
Computer Keyes offers a 30 day free trial period on all software. This allows you to try out the complete package before making any decisions.
No Bug Guarantee
While on maintenance, if any of our current products do not perform a function as intended, Computer Keyes will correct the problem and provide the fix to you, usually within hours.
Support
Hot-line technical support
Computer Keyes provides hot-line technical support to assist you in the use of any of our products.
FAQs:
Question #1 - Can I get a free trial? For how long? Is your demo a full version of the software? What information do you need from me?
We offer a 30 day free trial of any of our software packages. The demo consists of the entire full functioning live package. We need the serial number of your IBM i and Logical Partition number so that we can generate an activation code for you.
Question #2 - When/how can I get technical support?
Technical Support is available Monday through Friday 8:00am - 5:00pm PST, while on maintenance. We can be reached by phone at USA: (800) 356-0203 Tel: (425) 776-6443 or through email at support@ckeyes.com.
Question #3 - I see you have instructional videos, but can I get a live demonstration / walk through such as a GoToMeeting?
We will be glad to assist you with a GoToMeeting if you would like. Just call or email to set up a time!
Question #4 - Are your software products OS400 V7R1 compliant?
Yes!
We have a number of customers already running on V7R1. We made all of our software compatible to V7R1 in mid 2008. So be sure that your version has been updated since that date. The last 6 digits of the version will show you the date in YYMMDD format.
Question #5 - What type of printer is best for working with your products?
KeyesMail, KeyesPDF, and KeyesArchive are all capable of printing PDFs directly from the IBM i to printers attached to your network. The printer must support 'Direct PDF Printing' in order to do this. Many printers have this capability, and any that do should work equally fine. We have used RICOH, BROTHER, and HP color printers to print our full color graphical invoices at our office.
Bonus Question:
How can I determine if printer model <insert name here> is capable of 'Direct PDF Printing'?
Answer:
On the Internet, go to the manufacturer's website and locate that printer model. Display the Technical Specifications for that model. Look for an entry called 'Standard Printer Languages' or something similar. Printers capable of 'Direct PDF Printing' should list 'PDF (v1.3)' or later.
Question #6 - Do you have any solutions which can create a "formatted" Excel worksheet from an AS400 (IBM i) environment?
KeyesMail can automatically convert any Physical File member to a CSV file, for e-mailing. When the .CSV is double clicked on a PC, it should open right up in Excel. The CSV will have the Physical File's field descriptions used as column headings.
Customers often ask if they can convert a spooled file into a spreadsheet file. We feel that it is much easier and more versatile for the customer to place their raw data into a standard IBM Physical File, than to attempt to reverse engineer a spooled file to make it into a proper format for a spreadsheet. Unlike with spooled files, Physical Files are not limited by a page width or length.
Question #7 - Can your software convert IPDS bar codes?
Yes, KeyesMail and KeyesPDF can convert IBM AFPDS spooled files into PDFs that include barcodes. We can also generate, print and/or e-mail barcodes using KeyesOverlay.
Question #8 - Can I create a duplex document with your software?
Yes, both KeyesMail and KeyesPDF can generate a Duplex PDF document with the help of KeyesOverlay. KeyesOverlay will add the overlay for the Invoice. It will also add the Duplex image to the backside.
The PDF can be e-mailed and this will not negate the Duplex document. The recipient will be able to print it in a duplex manner - assuming their printer has this capability or as two pages if not.
KeyesFax can only send multiple pages - it cannot force a fax machine to print on the back side, so it does negate the duplex printing. But, you can still send an image to be included as the duplex part of the fax. You would just have to save the backside image as an Image and use a ¬Image command to include it with the fax.
International Dealers:
Computer Keyes
sells worldwide, or you may select one of our international dealers:
American Top Tools, S.L.
American Top Tools, S.L.
Via Layetana, 20
Barcelona
Espana 08003
Contact: Gonzalo Lopez
Tel: +34 93 319 1612
Fax: +34 93 319 1755
E-mail: glopez@att.es
Futura Data A/S
Futura Data A/S
Trigevej 20
Søften
DK-8382 Hinnerup
Denmark
Contact: Ib Hertzum
Tel: +45 8764 6600
E-mail: ib@futura-data.dk
IRMA
IRMA
Avenida de Republica, 1622 - 5 sala 13
Mafamude
4430-193 Vila Nova de Gaia
Portugal
-or-
Paseo de la Castellana, 141
Edificio Cuzco IV
28046 Madrid
Spain
Contact: Augusto Machado
Tel: +351 22 377 2560
Fax: +351 22 377 2569
E-mail: mail@irma-inf.com
Quadira BV
Quadira BV
De Amert 216A
5462 GH Veghel
Holland
Contact: Hajo Kanters
Tel: +31 413 369 506
Fax: +31 413 369 512
E-mail: hajo.kanters@quadira.nl
Nederlands: http://www.quadira.nl
English: http://www.quadira.com
Rainbow Solutions B.V.
Rainbow Solutions B.V.
Gerdina's Hof 61
4191 MX Geldermalsen
Holland
Contact: Eric Dijkstra
Tel: +31 (0)345 47 13 20
Fax: +31 (0)345 47 13 30
E-mail: info@rainbowsolutions.nl
Media:
Past Magazine Articles
MC Press Online, Data Security in a Nebulous World.
Four Hundred Stuff, PDFs That Automatically Submit Data to IBM i.
MC Press Online, Beyond the Cloud.
Four Hundred Stuff, Computer Keyes Launches Automated Two-Way Communications from IFS.
Four Hundred Stuff, Computer Keyes Takes IFS Files Mobile.
MC Press Online, Tools for a Modern Platform: PDF on IBM i.
Contact Us:
Computer Keyes can be reached at:
Computer Keyes
21929 Makah Road
Woodway, WA 98020
Tel: (425) 776-6443
Fax: (425) 776-7210
E-mail: info@ckeyes.com